Terms of Use

Website Terms of Use

Effective date: August 14, 2025
Owner: Verity Residential, LLC (“Verity,” “we,” “us,” or “our”)
Contact: support@verityresidential.com
Mailing address: 4516 E Hwy 20, PMB 212, Niceville, FL 32578

1) Acceptance of These Terms

By accessing or using verityresidential.com and any pages that link to these Terms (the “Site”), you agree to these Terms of Use (the “Terms”). If you do not agree, do not use the Site.

These Terms are for the public marketing/information Site only. The Site does not provide user accounts, payments, or an owner portal. Links on the Site may take you to third‑party services (e.g., the Vantaca owner portal) that are governed by their own terms and privacy policies.

2) Who May Use the Site

You may use the Site if you are at least 13 years old and authorized to agree to these Terms. If you access the Site on behalf of an organization, you represent you have authority to bind that organization.

3) Third‑Party Services (Including Vantaca Portal)

The Site may link to or surface content from third‑party sites and services, including the Vantaca owner portal for account access and payments. Those services are not part of our Site and are governed by their own terms and privacy policies. We are not responsible for third‑party sites or services.

4) Informational Content Only; No Legal or Professional Advice

Content on the Site is for general informational purposes about our services. It is not legal, accounting, or other professional advice. You should obtain advice tailored to your situation before acting on Site content.

5) Submissions and Communications

If you submit information through our contact forms or by emailing support@verityresidential.com:

  • You agree your submissions are accurate and do not include confidential, sensitive, or third‑party proprietary information you do not have the right to share.
  • You grant Verity a non‑exclusive right to use the submission to respond to you and operate our business (for example, to update your contact preferences with your association when instructed by the association).
  • Marketing emails will be sent only with your consent; you can unsubscribe at any time.

SMS: If you opt into SMS or other messaging through the Vantaca portal, such messaging is provided by the portal and governed by its terms. Manage those preferences in the portal or by following the message instructions (e.g., reply STOP).

6) Intellectual Property; Limited License

The Site and its content (text, graphics, logos, and layout) are owned by Verity or our licensors and are protected by intellectual property laws. Subject to these Terms, Verity grants you a limited, non‑exclusive, non‑transferable license to access and use the Site for your personal or internal business purposes. Except as permitted by law, you may not copy, modify, distribute, create derivative works of, publicly display, or exploit the Site or its content without our prior written permission.

7) Acceptable Use

You agree not to:

  • Use the Site in any unlawful, defamatory, or fraudulent manner.
  • Attempt to probe, scan, or test the vulnerability of the Site or circumvent security or authentication measures.
  • Interfere with the Site’s operation (e.g., via malware, scraping at unreasonable rates, or overload).
  • Misrepresent your identity or affiliation.
  • Use the Site to transmit unsolicited commercial messages.

We may suspend or limit access for any suspected violation of these Terms or applicable law.

8) Privacy

Our Privacy Notice describes how we collect, use, and disclose information via the Site and explains your choices. By using the Site, you acknowledge the Privacy Notice.

9) Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND AS AVAILABLE. TO THE FULLEST EXTENT PERMITTED BY LAW, VERITY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. We do not warrant the Site will be uninterrupted, secure, or error‑free, or that content will be current, complete, or accurate.

10) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VERITY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THE SITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE FULLEST EXTENT PERMITTED BY LAW, VERITY’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED $100.

Some jurisdictions do not allow certain disclaimers or limitations; in those jurisdictions, the above applies to the maximum extent permitted by law.

11) Indemnification

You agree to indemnify and hold Verity and its officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site or your violation of these Terms.

12) Changes to the Site or These Terms

We may update the Site and these Terms from time to time. Changes are effective when posted to the Site with a new Effective date. Your continued use of the Site after changes become effective constitutes acceptance of the revised Terms.

13) Termination

We may suspend or end your access to the Site at any time, with or without notice, for any reason, including if we believe you have violated these Terms or applicable law.

14) Dispute Resolution; Arbitration and Class Action Waiver

Informal Resolution First. Before filing a claim, you agree to email support@verityresidential.com with a summary of the dispute and allow 30 days to try to resolve it informally.

Arbitration Agreement. To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to the Site or these Terms that cannot be resolved informally will be resolved by binding arbitration on an individual basis under the Federal Arbitration Act (FAA) and administered by JAMS under its Streamlined Arbitration Rules (or, if JAMS is unavailable, by the American Arbitration Association (AAA) under its Consumer Arbitration Rules), as modified by this Section.

  • Arbitrator and Procedures. A single neutral arbitrator will conduct the arbitration. The arbitration may be held in Okaloosa County, Florida, or by video/telephone conference if reasonably requested. The arbitrator may award individual relief available in court (including injunctive relief) but may not award relief for or against anyone who is not a party.
  • Fees. JAMS/AAA rules will govern payment of filing, administration, and arbitrator fees. We will consider a reasonable request to reimburse fees for non‑frivolous claims not exceeding $10,000.
  • Small Claims Exception. Either party may bring an individual action in small claims court in Okaloosa County, Florida, instead of arbitration.
  • Carve‑Out for Equitable Relief. Either party may go to court solely to seek temporary or preliminary injunctive relief to protect intellectual property or the Site’s security and integrity.
  • Public Injunctive Relief (California). To the extent a claim for public injunctive relief cannot be compelled to arbitration under applicable law (e.g., the McGill rule), you and Verity agree that such a claim will be litigated in court (in the venue specified below) but only on an individual basis.

Class/Representative Action Waiver. YOU AND VERITY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING (INCLUDING PRIVATE ATTORNEY GENERAL ACTIONS), TO THE MAXIMUM EXTENT PERMITTED BY LAW. The arbitrator may not consolidate more than one person’s claims or otherwise preside over any form of a representative or class proceeding.

Mass Filing Management. If 25 or more similar arbitration demands are filed against Verity by the same or coordinated counsel, the parties agree to: (a) administer the filings in batches of up to 10 cases at a time; (b) select one batch to proceed first as bellwethers; (c) stay the remaining cases; and (d) participate in good‑faith mediation after the first batch concludes. This subsection does not limit a party’s rights or remedies but is intended to promote efficient resolution and proportional fees.

Opt‑Out. You may opt out of this arbitration agreement by sending an email to support@verityresidential.com with the subject line “Arbitration Opt‑Out” and your full name within 30 days of your first use of the Site after the Effective date of these Terms. Your opt‑out will not affect any other provisions of these Terms.

Governing Law and Venue. These Terms are governed by Florida law (without regard to conflicts rules). The FAA governs this arbitration agreement. For any matter not subject to arbitration (or where this arbitration agreement is found unenforceable), you agree to the exclusive jurisdiction and venue of the state courts in Okaloosa County, Florida, or the U.S. District Court for the Northern District of Florida.

Changes to Arbitration Terms. If we make a material change to this Section, the change will not apply to any dispute for which we have received written notice before the change took effect. You may reject any change to this Section by emailing support@verityresidential.com within 30 days after the change is posted; rejecting a change means you agree to arbitrate under the version in effect immediately before the change.

Jury Trial Waiver. To the extent permitted by law, each party waives any right to a jury trial for court proceedings permitted by this Section.

15) Notices

We may provide notices by posting to the Site or by emailing you at any address you have provided to us. You may provide notices to us at support@verityresidential.com or by mail to the address above. A notice is deemed received when posted to the Site, when emailed (if no bounce), or five (5) days after mailing via first‑class post.

16) Copyright and DMCA

If you believe content on the Site infringes your copyright, notify us at support@verityresidential.com with: (a) your signature; (b) identification of the work and allegedly infringing material; (c) contact information; (d) a statement of good‑faith belief; and (e) a statement under penalty of perjury regarding the accuracy of your notice and your authority. We may remove content in our discretion and, if applicable, terminate repeat infringers.

17) Miscellaneous

  • Entire Agreement. These Terms are the entire agreement between you and Verity regarding the Site and supersede prior communications.
  • Severability. If any provision is unenforceable, the remainder remains in effect; if any portion of the arbitration agreement or class‑action waiver is found unenforceable, the remainder will be enforced to the maximum extent permitted by law.
  • No Waiver. Failure to enforce a provision is not a waiver.
  • Assignment. You may not assign these Terms without our consent. We may assign these Terms as part of a merger, acquisition, or asset sale.
  • Headings. Headings are for convenience only.
  • Survival. Sections 9–11 and 14–18 survive termination of these Terms and your use of the Site.

18) Copyright Notice and Trademarks

© 2025 Verity Residential, LLC. All rights reserved. All trademarks are the property of their respective owners. References to third‑party products or services do not imply sponsorship or endorsement.