Frequently Asked Questions

We combine boutique-level attention with enterprise-grade technology. Unlike larger firms where you might feel like just another account number, we act as a dedicated partner. Our clients have direct access to our leadership, ensuring responsive service and a deep understanding of your community's specific needs. We focus on building strong relationships, not just managing properties.

Our expertise is in managing single-family home associations and small-to-mid-sized condominiums along Florida's Emerald Coast. This specialization allows us to provide focused, highly effective service tailored to the unique challenges and opportunities of these communities.

We use a modern, integrated technology platform, including Vantaca and Microsoft 365, to streamline every aspect of community management. For board members and homeowners, this means 24/7 access to information, clear financial reporting, simplified architectural requests, and efficient communication—all through a secure online portal. Our goal is to use technology to increase transparency and make your life easier.

We view covenant administration as a way to protect and enhance community value for everyone. Our approach is grounded in fairness, consistency, and clear communication. We are not enforcers; we are partners who help educate homeowners and manage the process respectfully and professionally, as outlined in your governing documents.

Communication is central to our process. We provide regular, clear, and concise updates to keep the board informed and use a centralized system for owner communications, including newsletters, email notices, and a community web portal. Our goal is to ensure everyone has access to the information they need, reducing confusion and fostering a more connected community.

Rodney Lewis's background as a U.S. Air Force Lieutenant Colonel and an MBA-educated professional provides a foundation of discipline, strategic planning, and integrity. He managed contracts and projects worth billions of dollars and that experience translates into meticulously organized operations, proactive problem-solving, and a steady, professional approach to financial and administrative management, ensuring your association is run with competence and care.

Our transition process is structured, seamless, and designed to minimize disruption for your board and homeowners. We prefer to over-communicate to ensure everyone is aligned.  We manage the entire process, from transferring financial records and vendor contracts to setting up your community's online portal and introducing our team. We provide a clear timeline and checklist so you know exactly what to expect at every step.

We ensure your association works only with qualified, properly insured, and reliable vendors. Leveraging our founder's extensive background in professional contracting, our process includes thorough vetting, strategic bidding, and ongoing performance management. We manage the complexities of the bidding process to protect your association from liability and guarantee all work meets high standards of quality.

We proudly provide our community association management services across the Florida Emerald Coast. Our service area includes coastal communities from Navarre and Fort Walton Beach to Destin, Miramar Beach, the scenic 30A corridor, and Panama City Beach. We also proudly serve inland communities in Crestview, Shalimar, Freeport, and Niceville. This comprehensive local focus means we have an expert understanding of the region's specific needs, trusted vendor networks, and regulatory environment.

We provide clear, straightforward pricing with no hidden fees, recognizing that every community has unique needs. While our comprehensive full management service is our most popular option, we also offer dedicated financial-only packages for associations that self-manage their day-to-day operations.

Ultimately, we can custom-tailor a proposal to fit your specific requirements. Every proposal we provide details the full scope of services and all associated costs, allowing your board to make an informed decision with complete confidence.